How to delete media cache files?Ĭlose the program on your computer. The solution is to delete these cache files. When this folder gets too large or has any corrupt file/s, it might be the reason videos won’t play in the program. The cache files of imported video and audio files in Adobe Premiere Pro are stored in Media Cache Files folder on your computer. Switch to a single display set up and check if the videos are playing fine in the application. Switch to single display monitorĪre you using more than one monitor while working on video projects? Sometimes, unknown technical glitches due to multiple monitor configuration cause video problems in Premiere Pro. If the video is playing fine on other programs/ computer, move on to following troubleshooting methods given in this post.
It is easy-to-use and available for both Windows and Mac computers.
The software fixes all types of corruption issues in videos and make them playable again. To fix such corrupt video file, use Stellar Repair for Video. If a specific file is not playing, it indicates video corruption. Also see, if other videos are playing in the program or not. Check this by playing it in another program or on different computer. Play Video in Another Program/ ComputerĮnsure the video file you are trying to play in Premiere Pro is not corrupt. Next, navigate to your video project location and open it to see if the video playback issue is resolved. If your recent projects don’t appear on the Welcome Screen, it means the preferences were reset. Release the Shift-Alt or Shift-Option keys when the splash screen appears.Īfter the reset process, close the program and launch it again.Hold down Shift-Alt/ Shift-Option while Premiere Pro is starting.Steps to reset preferences and plug-in cache together Release the Alt key/ Option key when splash screen appears.While launching Premiere Pro, press Alt in Windows OS and press Option in macOS.However, resetting preferences will remove any customization you had applied to the program, such as brightness of user interface, labels color, length of default transitions, etc. It wipes off the recent directories in the program, without affecting video projects.
Whenever Premiere Pro has a problem in playing video, first try to restart/reset the program. These may be interfering with smooth functioning of Premiere Pro on your computer.
Restarting computer can fix incomplete updates/ installations, overheating, hardware or video driver glitches. The program shows yellow ‘Media pending’ imageįigure: Premiere Pro shows ‘Media pending’ image.The program won’t play video in Timeline.Premiere Pro won’t play video or showing white/ black screen.So if you are facing video playback issue or any of the below problems in the program, read on this post to know the ways to fix the issue. Any ideas how I can fix this problem?’Īlthough Adobe Premiere Pro is an advanced and one of the best video editing programs for professionals, it is not immune to technical glitches. It displays either one video frame or the yellow ‘Media pending’ image. Problem 2: ‘Playing a video file in a sequence or from project folder in Adobe Premiere Pro CC 2019 doesn’t work. Why is this hitch suddenly? How can I make my video footage play properly?’ Now it has turned slower in video playback, or won’t play videos at all, just showing white screen. Problem 1: ‘My Premiere Pro 2018 was working fine until recently. This blog will guide the Adobe Premiere Pro users to deal with such instances with simple yet effective methods where due to some technical glitches, you face video playback issues. Adobe Premiere Pro is the leading video editing software application developed by Adobe Systems.